Privacy Policy

Privacy Policy of 1Squares

This Privacy Policy ("Policy") describes how One Better Squares Pvt Ltd, operating under the brand name 1Squares ("1Squares", "Company", "we", "our", or "us"), collects, uses, stores, shares, and protects personal information obtained through our website https://1squares.com ("Website").

1Squares is a real estate consulting company that assists customers in discovering, evaluating, and purchasing residential and commercial properties from various developers and property owners.

By accessing or using our Website, creating an account, submitting an enquiry, or otherwise interacting with our services, you acknowledge that you have read and understood this Privacy Policy.

1. Scope of this Policy

This Privacy Policy applies to:

• Visitors accessing our Website.
• Individuals submitting property enquiries.
• Registered users creating an account.
• Customers engaging our consulting services.
• Individuals communicating with us through online forms, email, telephone, or other digital channels.

This Policy does not apply to third-party websites that may be linked from our Website.

2. Information We Collect

Depending upon your interaction with us, we may collect the following categories of information.

Personal Information

• Full Name
• Mobile Number
• Email Address
• City or preferred location
• Property preferences
• Budget range
• Project interests
• Communication preferences

Account Information

When you register on our Website, we may collect:

• Username
• Login credentials (stored securely in encrypted form)
• Account preferences
• Saved properties
• Favourite projects

Automatically Collected Information

Whenever you access our Website, we may automatically collect:

• IP Address
• Browser type
• Device information
• Operating system
• Geographic region (approximate)
• Date and time of access
• Referral URLs
• Pages visited
• Session duration
• Clickstream information

Cookies and Tracking Technologies

We use cookies, web beacons, pixels, and similar technologies to improve user experience and website performance.

These technologies help us:

• Remember user preferences.
• Keep users logged in.
• Improve website functionality.
• Measure website traffic.
• Understand user behaviour.
• Improve marketing campaigns.

3. How We Use Your Information

Your information may be used for the following purposes:

• Responding to property enquiries.
• Scheduling site visits.
• Recommending suitable projects.
• Providing real estate consulting services.
• Creating and maintaining user accounts.
• Improving our Website.
• Analysing visitor behaviour.
• Sending requested information.
• Providing customer support.
• Communicating updates regarding projects and services.
• Complying with legal and regulatory obligations.
• Detecting fraud and protecting our Website.

4. Marketing Communications

Where permitted by applicable law or where you have provided your consent, we may send communications relating to:

• New property launches
• Special offers
• Project updates
• Investment opportunities
• Market insights
• Newsletters
• Promotional campaigns

You may opt out of marketing communications at any time by using the unsubscribe option included in our communications or by contacting us.

5. Legal Basis for Processing

We process personal information where:

• You have voluntarily provided your information.
• Processing is necessary to respond to your enquiries.
• Processing is required to provide requested services.
• Processing is necessary to comply with applicable laws.
• Processing is based on our legitimate business interests, provided such interests do not override your rights.

6. Sharing of Personal Information

We do not sell your personal information.

We may share information with:

• Property developers whose projects you enquire about.
• Business partners assisting in providing requested services.
• Technology providers.
• Website hosting providers.
• Cloud service providers.
• Customer relationship management (CRM) providers.
• Analytics providers, including Google Analytics.
• Government authorities where legally required.
• Courts, regulators, or law enforcement agencies where required by law.

All such parties are expected to maintain appropriate safeguards for the information shared with them.

7. Google Analytics

Our Website uses Google Analytics to understand visitor behaviour and improve website performance.

Google Analytics may collect:

• Browser information
• Device information
• Session duration
• Pages viewed
• Geographic region
• Traffic sources

Google Analytics does not provide us with information that directly identifies individual users unless voluntarily submitted by the user.

8. Cookies Policy

Cookies are small text files stored on your device.

We use:

• Essential cookies
• Functional cookies
• Performance cookies
• Analytics cookies

You may disable cookies through your browser settings. However, some features of the Website may not function properly if cookies are disabled.

9. Data Security

We maintain reasonable administrative, technical, and organisational safeguards designed to protect personal information from:

• Unauthorized access
• Unauthorized disclosure
• Misuse
• Loss
• Destruction
• Alteration

Despite our efforts, no system can guarantee absolute security. Users should also take reasonable precautions to protect their account credentials.

10. Data Retention

We retain personal information only for as long as reasonably necessary to:

• Provide our services.
• Respond to customer requests.
• Maintain business records.
• Resolve disputes.
• Enforce agreements.
• Comply with legal and regulatory obligations.

When information is no longer required, it will be securely deleted, anonymised, or archived in accordance with applicable laws.

11. User Rights

Subject to applicable law, users may request:

• Access to their personal information.
• Correction of inaccurate information.
• Updating personal information.
• Deletion of personal information.
• Withdrawal of consent where applicable.
• Information regarding how personal data is processed.

Requests may be submitted using the contact details provided below.

12. Third-Party Websites

Our Website may contain links to developers, financial institutions, banks, home loan providers, or other third-party websites.

We do not control the privacy practices of those websites and encourage users to review their respective privacy policies before providing personal information.

13. Children's Privacy

Our Website is intended for individuals who are 18 years of age or older.

We do not knowingly collect personal information from children. If we become aware that personal information relating to a child has been collected, we will take reasonable steps to delete such information.

14. International Users

Although our services are primarily intended for users within India, users accessing the Website from outside India acknowledge that their information may be processed and stored in India or other jurisdictions where our service providers operate, subject to applicable law.

15. Compliance with Applicable Laws

We are committed to handling personal information responsibly and in accordance with applicable laws, including the Digital Personal Data Protection Act, 2023, and other relevant legal and regulatory requirements.

16. Changes to this Privacy Policy

We reserve the right to update this Privacy Policy from time to time.

Any modifications will be posted on this page together with the revised Effective Date. Continued use of the Website following such updates constitutes acceptance of the revised Policy.

17. Contact Information

For any questions, requests, or concerns regarding this Privacy Policy or the processing of personal information, please contact:

One Better Squares Pvt Ltd (1Squares)
Website: https://1squares.com
Email: privacy@1squares.com
Registered Office: Bengaluru, Karnataka, India

18. Grievance Officer

In accordance with applicable law, users may contact our designated Grievance Officer regarding complaints relating to personal information.

Grievance Officer

One Better Squares Pvt Ltd
Email: support@1squares.com
Business Address: 3rd Floor, 1202, 22nd Cross, 15th Main Rd, Sector 3, HSR Layout, Bengaluru, Karnataka 560102

We will endeavour to acknowledge and respond to grievances within the timelines prescribed under applicable law.